Troubleshooting - Verifone showing "Not Connected" Error
If you have your Verifone P400 setup on your ethernet network connection, you may need to reconnect by following the steps in the Stripe guide: https://support.stripe.com/questions/not-connected-error-on-verifone-p400-with-ethernet-connection
Ordering the Verifone P400 card reader
The Verifone P400 card reader is only available for app users in the United States or Canada. You can order via: https://payment.co/order/verifone For more information on Stripe Terminal (Canada), you can read the Stripe documentation here: https://str...
Connecting to the Verifone P400 Stripe Terminal card reader
Before attempting to connect to your Verifone P400 card reader, ensure that you have setup both the Location and registered the card reader in the Stripe Dashboard. You can follow this guide here: https://pocketvendor.zendesk.com/hc/en-us/articles/36004...
Setting up and registering the Verifone P400 Stripe Terminal card reader
Stripe has provided very detailed instructions for setting up and configuring your card reader here: https://stripe.com/docs/terminal/readers/verifone-p400 In addition, we've made those steps more concise, with screenshots below, to help with your setup...