General

  • Adding gratuity or tips

    Tipping and adding gratuity is easy with Payment for Stripe. It happens after the initial charge, and is calculated based on percentages from the charge amount (excluding tax). We have some plans to add custom amounts in the future, but for now, options...

  • How can I add tax to my amounts?

    Stripe Tax Rates  can automatically be added via the Stripe menu (upper right corner)under the "Tax Rates" section. From there, you can select the Tax Rate you'd like to apply, and press "Apply Tax Rate".    

  • How can I make a test charge?

    To do a test run of the app, our suggestion would be to enter a small amount like $1.00 and go through the flow with your own credit card. Upon a successful charge, you will be presented with a screen which will allow you to immediately refund that char...

  • Can I charge an HSA or FSA?

    To charge an HSA/FSA, you will need a special classification for your business, which you can learn more about here: https://support.stripe.com/questions/can-i-process-hsa-fsa-cards-using-stripe

  • Does the app allow for offline payments?

    To create any charge, you will need an active data connection; otherwise the app does not have a way to validate a credit card for fraud. We would not recommend using any system that allows for offline charging, as you may not know the card was declined...

  • What are the fees for using Stripe and the Payment app?

    The Payment for Stripe app collects a 1% transaction fee on top of your base Stripe fees for your country. In the U.S., those fees are 2.9% + $0.30 per transaction. There is no additional fee for manually entering card details. For example, the fee brea...