Card Readers

Learn more about Stripe Terminal supported card readers: Stripe M2, BBPOS WisePOS E, WisePad 3 and Chipper 2X BT.

Stripe Reader M2

  • Using the Stripe M2 card reader on the Android app

    Ensure that you have location services enabled for the "Payment" app. Log in to the app Navigate to the menu via the icon in the upper left corner Tap "Connect Card Reader" Pair the reader with your device, then finalize the connection Add an amount,...

  • Using Stripe Reader M2 with the Payment iOS app

    Start by turning the reader on by pressing the power button the side of the unit. Next, you'll need to download and open the Payment for Stripe app. Navigate to the Settings menu by pressing the gear in the upper left hand corner.  Navigate to the Conn...

BBPOS WisePOS E

BBPOS Chipper 2X BT

  • Using the BBPOS Chipper 2X BT card reader on iOS

    Start by turning the reader on by pressing the power button the side of the unit. Next, you'll need to download and open the Payment for Stripe app. Navigate to the Settings menu by pressing the gear in the upper left hand corner.  Navigate to the Conn...

  • Using the BBPOS Chipper 2X BT card reader on Android

    Ensure that you have location services enabled for the "Payment" app. Log in to the app Navigate to the menu via the icon in the upper left corner Tap "Connect Card Reader" Pair the reader with your device, then finalize the connection Add an amount,...

  • Updating your BBPOS Chipper 2X BT card reader

    The BBPOS Chipper 2X BT from Stripe can have it's firmware updated without being plugged in. You'll need to follow similar steps to connecting your card reader: Turn the card reader on Navigate to the app Settings screen Press "Connected Card Readers" ...

  • What do the status lights on the BBPOS Chipper 2X BT card reader mean?

    Whenever the BBPOS Chipper 2X BT is turned on, the LED located beside the power button shows the reader’s current status. https://stripe.com/docs/terminal/readers/bbpos-chipper2xbt#status-light

  • What devices are compatible with the BBPOS Chipper 2X BT card reader?

    The BBPOS Chipper 2X BT is compatible with iOS and Android devices. Below you'll find a list of the support iOS and Android devices, which all require Bluetooth connectivity: iOS must be running iOS 12.0 or later iPhone 4S or later iPod 5th generation ...

Verifone P400

  • Ordering the Verifone P400 card reader

    The Verifone P400 card reader is only available for app users in the United States or Canada. You can order via:  https://payment.co/order/verifone For more information on Stripe Terminal (Canada), you can read the Stripe documentation here: https://str...

  • Connecting to the Verifone P400 Stripe Terminal card reader

    Before attempting to connect to your Verifone P400 card reader, ensure that you have setup both the Location and registered the card reader in the Stripe Dashboard. You can follow this guide here: https://pocketvendor.zendesk.com/hc/en-us/articles/36004...

  • Setting up and registering the Verifone P400 Stripe Terminal card reader

    Stripe has provided very detailed instructions for setting up and configuring your card reader here: https://stripe.com/docs/terminal/readers/verifone-p400 In addition, we've made those steps more concise, with screenshots below, to help with your setup...

General

  • What is the BBPOS Chipper 2X BT card reader battery life?

    A single charge of the BBPOS Chipper 2X BT battery can support 800 EMV transactions, 5000 magnetic card swipe transactions, or 1000 EMV contactless transactions.   Source: https://support.stripe.com/questions/bbpos-chipper-2x-bt-battery-life

  • Do you offer a card reader for non-US users?

    The Verifone P400 is the Stripe Terminal card reader that is for Canadian users. This card really only works with the iOS app, and requires additional steps to configure the card reader before it can be used. You can purchase this card reader at: https:...

  • My card reader says I'm in TESTMODE ONLY, how do I fix this?

    The following error, means your Stripe account isn't quite setup to allow for EMV/card present transactions yet. The card_present source type can only be used in testmode As Stripe is rolls out new features, they typically have them turned *OFF* to star...

  • What is an "unrecognized swipe data" error?

    It looks like you're using an older card reader, the Magtek iDynamo. We'd strongly encourage you to upgrade that reader to the BBPOS Chipper 2X BT. It looks like the card reader is being a little finicky. Make sure to hold the card and phone firmly, and...

  • Do you offer expedited shipping on card reader orders?

    We have two options for expedited shipping that may interest you. All you need to do is respond to this email with the selection you would prefer: Priority MailThis is a 1-3 day shipping service. This service is available for $7. Priority Mail ExpressTh...

  • What is the return policy for card readers?

    We're sorry you'd like to return your card reader. We wish it would have worked out for you! As mentioned when you purchased the card reader in our return policy, https://paymentforstripe.com/#returns, your return is subject to a 20% restocking fee (whi...

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